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Waterstone Comparisons and Reviews

Waterstone Faucet Review:

First, let's review Faucet Warranty. Most companies that offer a lifetime warranty have a disclaimer that says the warranty is good only for the original owner. Waterstone's warranty is for the faucet, not the owner. No matter who owns the faucet, it is under warranty.

Secondly, let's examine a tyical company warranty. This is a portion of Kohler's faucet warranty: "Kohler Co. warrants its Faucets* manufactured after January 1, 1997, to be leak and drip free during normal residential use for as long as the original consumer purchaser owns his or her home. Proof of purchase (original sales receipt) must be provided to Kohler Co. with all warranty claims." As you can see, you have to save your paperwork and as soon as you move out of the home, no more warranty.

Below take a look at the complaints and reviews about Kohler online: (click on the links)

Consumer Affairs.com

Amazon.com

Amazon.com

Online Review of: KOHLER K-596-VS Simplice Single-Hole Pull-down Kitchen Faucet (Amazon.com)

"Installation of this faucet is a two-man operation. Getting all the hoses and brass tubing through the retention ring is nearly impossible. Kohler has neither a support/tech phone line nor do they answer their phones. The instructions that come with this faucet are totally inadequate."

It was not difficult to find complaints about Kohler faucets, nor is it difficult to find them about most faucet companies. You will not find any online (at least I couldn't) about Waterstone faucets. There is a good reason... very few problems and they are handled well.

Be aware, however, that the Kohler products sold in some home centers such as Menards, Lowes and The Home Depot may not be Kohler's regular product line. They are private models made, often overseas, just for the home centers and may not be of the best Kohler quality. Some Kohler faucets made in the USA, some made in China. Take a look at the brand new Kohler Vault sink photo below. The blue portion is the protective cover. The sink has already rusted according to the person who sent us this photo. Made in China - enough said.

Rusted Kohler Vault stainless sink made in China

Waterstone Faucet Warranty

All Waterstone products manufactured by Waterstone carry a Limited Lifetime Guarantee against functional defect in material or workmanship in a residential application.

Waterstone faucets install in 5 minutes and with minimal tools. If you are looking for a faucet designed, manufactured, assembled and finished in the USA, Waterstone is your best choice by far.

 

 

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